Hope you and your family are well. Apologies it has taken a while to respond! The SofterWater Conditioner has definitely made a difference. We haven’t had to replace our hot water element since 27.8.11, if it goes past 12 months that will be great! Usually it needs replacing after 9 months or so as there is so much mineral build up etc. We have kept a record of the dates when the element has been replaced before the SofterWater Conditioner went in. There is a bit less pressure, but we do think the water is softer. Hope this is helpful.