Residential Testimonials

Dear Mike,
Thanks for providing us with the SofterWater Conditioner units.
As you know, we have a bore feeding into quite a large tank which we then pump to the house with an inline pressure pump.
We were plagued with lime scale from the minute we installed the bore. There was notable build up in all taps, shower heads blocking within a month and the white scale covering everything else. The evaporative air conditioner we had installed would block in less than 10 days, with the water squirting out the side, not just running down the pads. We had to use industrial strength de-scaler in the air conditioner and had been told we should never have installed this type of air conditioner.
Since installing a SofterWater Conditioner on the pressure pump and one on the air conditioner we have had fantastic results.
In over 2 months, the air conditioner that would only run for 10 days hasn’t missed a beat. We got up onto the roof to check the pads and they are cleaner than after we had used the de-scaler. We have also noticed less white build up in the laundry sink, bath and shower and glasses in the dishwasher come out without white marks on them.
Thanks Anne and Glen

Hi Earl,
Looked at some photos I took when I installed the unit and it appears to be working quite well.
The new shower head I installed just before I installed the SofterWater Conditioner has not deteriorated like they normally do, also the outdoor taps which I cleaned at the install no longer have a build up of soda etc. on them.
In the garden the water appears to penetrate the soil much better as I dug a few postholes last week and had no trouble digging down over 600mm. Prior to the install of SofterWater Conditioner the water never penetrated the soil and formed a hard crust on the surface and digging postholes would be quite difficult.
Regards,
Mike

Hi Earl
Well I am surprised. Quite frankly I had grave doubts — but here is what I have observed since installing your SofterWater Conditioner. As you know we are in rural Thailand.
Our well water delivered significant “lime deposits” which despite extensive “water softening” equipment would quickly block shower heads (one or two months) — coat tiled shower walls with scum — and make the shaving mirror in the shower opaque with deposits in about one week. Every week I would use an acid based cleaner and a nylon scouring pad to clean the mirror so I could shave. The shower walls were cleaned the same way.
I installed the SofterWater Conditioner aprox. March 2012 and immediately noticed that the mirror requires almost no cleaning whatsoever — simply a light wash over with water each few weeks or so. This amazes me!
I installed a new shower head (old one 70% blocked) at the same time as I installed the SofterWater Conditioner and now after 10 months — there has been no sign whatsoever of any scale blockage — no lime scale build-up in 10 months . None!
The tiled shower walls show very little scale or scum build up. Cleaning has been reduced by at least 80% — probably more.
I simply wanted to advise you of what I have found using the SofterWater Conditioner — and to thank you — a great product.
Rex Russell
Sisaket
Thailand.

Hello Earl,
Hope you and your family are well. Apologies it has taken a while to respond! The SofterWater Conditioner has definitely made a difference. We haven’t had to replace our hot water element since 27.8.11, if it goes past 12 months that will be great! Usually it needs replacing after 9 months or so as there is so much mineral build up etc. We have kept a record of the dates when the element has been replaced before the SofterWater Conditioner went in. There is a bit less pressure, but we do think the water is softer. Hope this is helpful.
Regards
Sally

I live in rural Queensland in a little town called Derrymore. My household water supply is from a bore, and unfortunately its “Spa water”. Our “Spa water” is high in calcium and iron amongst other things but it is these two elements that cause me the most grief. The calcium builds up on every surface and is difficult to remove and the iron stain is just impossible. My shower was a horrible orange colour and the toilet leaked constantly as the build up of deposits in the cistern wouldn’t let it close properly. You name it and I used it to try and remove the stains and the build up, from a range of general bathroom cleaners to bleach, even CLR (Calcium, Lime, Rust) remover and nothing worked! I spent literally hours scrubbing and to no avail. Eventually I found Enjo Calcium Dissolver, and while this helped with the calcium problem it really didn’t do much for the iron stain and it would still take me hours.
I decided to undertake some renovations and strip the bathroom and start again but I didn’t know what to do about my water problem. I searched on the internet and came across SofterWater Conditioners. I wasn’t sure whether it would work but I was willing to give anything a go to keep my new tiles clean and my toilet white so when I was offered a unit to try and if I wasn’t happy a refund I thought well why not?
And it works!!! While I still get the iron staining, though not nearly as much, I can now clean it off with ease, it’s amazing! I really didn’t think it would work but so far (fingers crossed) it is! Just a little calcium dissolver and some elbow grease and its gone. Thanks to the SofterWater Conditioners I no longer need to spend all day trying to scrub the shower. Just 5 minutes and its back to sparkling like new. I am definitely happy with the results and would recommend anyone with the same problems to give it a try.

Hi Earl
I am Cobus van Niekerk 48 years of age and I am staying about 4 km outside Outjo in Namibia. In short the town with almost the hardest water that I’ve known in my life.
One day I met a man and I was very skeptical about this product that looked just like a piece of steel pipe.
Well he gave me the best gift ever! When I got home I decided to try this shower unit and wow at first the water felt very strange and afterward there was no need for a moisturizer (I used to use a lot since I have a dry skin). I said nothing to my wife but was watching closely.
After a day or so I could not contain myself and we discussed it (the SOFTERWATER CONDITIONER). Well as we have a system (we live in a caravan and at almost all times only one tap is in use) although scale built up still exists it seem less than before and soap seem to work better even in the washing machine.
Now we are saving to get the real SofterWater Conditioner for our needs. I want to seriously recommend to all persons with hard water in installing this clever “pipe”.
Regards Cobus
NOTE FROM THE MANUFACTURER
Cobus refers to “scale still built up but less than before”. This fact is true.
SofterWater Conditioner is not a water filter so does not remove any mineral from the water but rather, changes the characteristic of the mineral in the water. So what goes into the SofterWater Conditioner comes out the other side but it is in different state. These minerals will flow through the system and you may still get some residue spotting on surfaces. Some of this residue will be minerals that are being removed from scale build up in your pipes and hot water system.
This residue will be in a different form and will be more easily removed by simply wiping it away, which is better and safer than the alternative of using harsh chemicals and a lot of elbow grease!

Hi Mike
I’ve just asked Mary if she’s noticed any difference since we fitted the SofterWater Conditioner?
This is her reply…
“Yes, I have already noticed a difference. I washed some towels before my holiday but didn’t take them. In contrast the towels I’ve washed since the installation are really soft and fluffy the difference between the two is amazing. There are no longer any watermarks on the taps and I know you won’t appreciate this, I need less shampoo and my hair is really much softer. I’ve even bought a new kettle, gone are the days of descaling!!”
Big smiles all around!
Eden

I purchased my SofterWater Conditioner model 2034 15 years ago (1997) when I was living in Esperance W.A. Esperance water is the hardest water I have ever come across in that it was impossible to get a lather in the shower and the calcium build-up reduced the volume of water.
After talking to engineers at the hospital who had one of these units on the boilers I installed mine. It took a few weeks to clean the calcium build-up from the pipes and the results were astonishing. When I sold the house and shifted back to Perth I took it with me and installed it at my new address. I honestly cannot speak more highly of the product and installation was so easy.